Record A New Greeting : Clevertel Knowledgebase

Record A New Greeting

Navigate to Settings:

Click on Greetings

Click on the RECORD button. The below popup will be displayed:

Give your recording a name (required) and click on the record icon to start the recording.

You might be prompted to grant the browser permission to access your microphone

The below screen will be displayed during the recording:

As soon as you’re done with the recording, click on the STOP icon. The below screen will be displayed with options:

Icon	Feature/Use
	Playback the recording that was recorded.
	Save and Upload this recording to your account (Greetings).
	Restart the recording. Selecting this option deletes the current recording permanently.

Create a new Text-to-Speech Greeting

Navigate to Settings:

Click on Greetings

Click on the TEXT TO SPEECH button. The below popup will be displayed. Complete the fields using the reference table below:

Field

Detail/Description

Name

Give your Text-to-Speech greeting a unique name.

Body

Type in the text that you would like converted into a voice file here.

Hints:

Use Commas (,) to add time between sentences.
Use words like 'dot' instead of (.) E.g dot com instead of .com

Note: Do not include any line breaks in the “Body” field of the Text to Speech. If you receive an 'Internal Error'. Please just click on Convert Again.

Voice

Select a voice you would like to use from the dropdown.

Click CONVERT to start the conversion.